Q. How can I check my order and payment confrmation?
A. You can verify this by Log in > My Page > Order Details.

Q. Can I change the product after payment?
A. You cannot change the product options after payment. Please cancel the order and order a new one.

Q. Is it possible to cancel my order?
A. You can cancel your order by Log in My Page Order Details Cancel.

Cancellation is not possible once your order changes to [Preparing shipment] status.

If you wish to cancel during this stage, please contact us through Lediffer Oficial Instagram.

Link : lediffer_thailand

[Products]

Q. Is it okay to not rinse off the shampoo immediately and let it absorb?
A. Unlike typical shampoos that are rinsed off immediately, Lediffer Deeper Shampoo is made with over 89% of natural and naturally derived ingredients, effective for sensitive skin and damaged hair. We recommend leaving it on for about 5-10 minutes to allow the high concentration of natural effective ingredients to be absorbed. You may also wear a hair cap for about 10-20 minutes.

Q. Is it okay for children and pregnant women to use this product?
A. Yes, it is safe for everyone to use.
+5-star rating in Dermatest, well known for strict criteria and rigorous experimental procedures, ensuring high reliability.
+Safety and effectiveness verifed by P&K Skin Clinical Research Center, a specialized human application research lab, top clinical trial center in Korea.

Q. The shampoo doesn't lather well. Why is that?
A. Unlike typical shampoos, you may notice less lather during the frst 1-2 weeks of use. As you continue to use it, you will likely see an increase in lather. We recommend using a shampoo brush for more effective care.

Q. Is it okay to use the hair pack on the scalp?
A. While it's safe for the scalp, the product is designed primarily for hair. We recommend allowing it to absorb mainly into your hair.

Q. Is hair oil sticky?
A. Despite being an oil, it has a light and watery texture without leaving stickness.

Premium Deeper Shampoo

Step 1. Wet your hair and scalp thoroughly with warm water.
Step 2. Lather into the scalp and hair, and gently massage.
Step 3. Wait 10 minutes to absorb natural ingredients into scalp.
Step 4. Rinse thoroughly with warm water.

Premium Deeper Hair Pack

Step 1. Towel dry hair.
Step 2. Apply appropriate amount on wet hair and gently blow dry.
Step 8. Apply additionally for more damaged areas.

* Protein hair pack, no rinsing required.

Premium Deeper Hair Oil

Step 1. Towel dry hair.
Step 2. Apply thin layer throughout hair.
Step 3. For additional shine and conditioning, apply from end of the hair to roots.

Lediffer Shampoo Brush

Step 1. Wet hair and scalp thoroughly with warm water.
Step 2. Lather into scalp and hair and gently massage.
Step 3. Massage scalp from left to right with brush, lift hair with hands and massage from up to down direction.
Step 4. After massaging thoroughly, rinse the shampoo completely.